Popular Questions

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How do I get a gift voucher to redeem?
If you wish to pay for an item with one of our vouchers, you must first select your desired amount located at our Gift Voucher page. Enter your details, tic...
Mon, 10 Aug, 2015 at 8:47 PM
Can I use my gift vouchers with another retailer?
No. You must use your vouchers to buy items through our website only. Please visit our gift voucher policy page. 
Fri, 5 Jun, 2015 at 5:19 PM
What are your delivery charges?
A standard flat rate of £3.95 is applied to all orders that are under £100.00. If your order is above, the order is free, no matter how many items are order...
Thu, 11 Jun, 2015 at 9:28 PM
Can I use more than one coupon to pay for my order?
No. You can only use one coupon at a time in any single transaction.
Fri, 5 Jun, 2015 at 5:24 PM
Can I pay for someone else’s order?
Yes. We can accept this type of order. Just open an account with us, or login and place your order.  Add a new address at step 3 of the checkout and enter t...
Thu, 11 Jun, 2015 at 10:33 PM
Do you offer any discount schemes for students?
At the moment, we do not have any student discount schemes in place. We do however, offer 10% off for first-time orders as well as other deals from time to ...
Fri, 5 Jun, 2015 at 5:33 PM
My order has arrived, but I have noticed it has been damaged during transit
In the unfortunate event that this has happened, please contact us immediately either through our contact number, or by raising a ticket.
Mon, 10 Aug, 2015 at 8:50 PM
What is the price for the Gift Vouchers?
The prices for our gift vouchers range from just £5 right up to £300.00. We have two types of e-gift vouchers on offer. A standard one and the other, which ...
Fri, 11 Sep, 2015 at 6:33 PM
Can I pay for my postage with my gift voucher?
No. Our gift vouchers are for paying for products only. If your order is above £100, then postage is free otherwise the fee will have to be paid.
Sun, 28 Jun, 2015 at 4:10 PM
How do I Change the Language Settings?
At present, our website is readable in English only. We will be optimizing our website to auto-detect your default language settings on your computer, which...
Mon, 22 Jun, 2015 at 5:37 PM