Popular Questions

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How do I place an order?
If this is your first time shopping with is, you can take a look at the diagram below to help you to shop online with ease and improve your shopping experie...
Fri, 12 Jun, 2015 at 3:02 PM
How Do I Get a New Password?
In the event that you have forgotten your password, you can submit your email address here to request a new password. You will be sent a new password immedi...
Fri, 12 Jun, 2015 at 3:02 PM
Do You Offer a Click and Collect Service?
We know and understand how important it is for you to have flexible delivery options after you have placed your order. We have been looking into this and wi...
Fri, 5 Jun, 2015 at 4:42 PM
Can I pay for my order over the phone?
No. Please use our online shopping cart to place your order(s) online and pay at the checkout. Please remember to open an account prior to placing your orde...
Fri, 5 Jun, 2015 at 4:49 PM
I have been trying to use a coupon/discount code but I keep on getting an error message. How can I resolve this?
Please note that for first-time customers, the 10% discount will only work once for first-time orders. From time-to-time we will offer various money-saving ...
Fri, 5 Jun, 2015 at 4:54 PM
Do you supply credit or store cards?
We currently do not offer this type of service as yet.
Fri, 5 Jun, 2015 at 4:57 PM
Will you be offering BitCoins anytime soon?
At this current stage we do not accept Bitcoins, but we will be looking into this to introduce it into our payment system in the foreseeable future.
Fri, 5 Jun, 2015 at 4:59 PM
Do you accept orders from overseas?
Yes, we ship orders overseas. Below is a list of the countries that we ship to.  For more information, surrounding delivery, please click here to learn more...
Thu, 11 Jun, 2015 at 9:35 PM
What methods of payment do you accept?
When paying for your goods, we accept the following methods of payment: PayPal Debit/credit cards via PayPal Cheques Balance Transfer...
Mon, 10 Aug, 2015 at 8:44 PM
Can I pay for my order by postal order?
No. We currently do not accept this payment method.
Thu, 11 Jun, 2015 at 8:20 PM