How to Use the Helpdesk
This page will help guide you through our support system. Please click on each article to reveal the relevant section.
We have made it easier for you to submit your queries to us quickly and efficiently via our ticketing support system. By contacting us in this way, this hel...
Thu, 11 Jun, 2015 at 10:44 PM
If you do not see an answer to your query within our knowledge base, you can submit a ticket by clicking on the "New support ticket" link. In ord...
Sat, 6 Jun, 2015 at 11:59 PM
The moment you submit your ticket to us, you will automatically receive an email of acknowledgement. Your ticket will be allocated to one of our Support Rep...
Sat, 6 Jun, 2015 at 11:54 PM
Once our Sales Rep has dealt and responded to your query, you will receive an email to show that the issue has now been resolved. At this point you will be ...
Sat, 6 Jun, 2015 at 11:59 PM